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Certified Manager of Maintenance

CMM Satisfies the RHM Maintenance Requirement-Click to view RHM

Take control of your maintenance costs!

CMM will Decrease Cost and Increase Productivity!

Maintenance is the most important, yet least understood component of housing. Management companies and housing authorities are required to get more work completed with fewer financial and human resources. The burden of this fiscal reality is falling on maintenance workers at the site level. Spending considerable funds on maintenance does not guarantee that the necessary, preventative work that must be done, is in fact getting done. Let NCHM show you how to cut costs while increasing productivity!


CMM is Dynamic and Effective Learning!

The National Center for Housing Management, first in program development and innovative training technologies, is proud to provide you with an educational opportunity that could have a profound and immediate impact on your organization’s bottom line. CMM focuses on the black hole of on-demand maintenance expenses. Planned, preventative maintenance is the least costly way of performing work. CMM teaches participants how to create a work identification process that gives your organization the ability to identify the tasks that must be completed, before your residents identify these tasks for you. On-demand work is considerably more expensive, and this system contributes to the reduction of these incidents of costly, reactive maintenance.

CMM is a three-day program with a certification examination on the third day. CMM challenges participants to take control of their maintenance schedules and costs. Carefully crafted case studies in an interactive and enjoyable training environment direct students in a non-lecture based training environment unique to NCHM courses.

Learn How to Get the Most Work Done When it is the Least Expensive to Do!

Knowing What to Know – Learn what a maintenance workload is and what it should be through acceptable standards, as well as how to prioritize and to set up a sound and consistent priority system.

Learn the Components of Maintenance – Learn about work identification, work order systems, time and cost standards, work scheduling, purchasing, inventory control, financial management, personnel, and performance monitoring. These components of maintenance are at least as important as wrenches and hammers!

Learn How to Manage Work, Systems, and People – Participants will engage in interactive exercises for the purpose of learning some of the most difficult skills to grasp – those of good management. Participants will learn to analyze operational performance, motivate maintenance staff, measure personnel performance, and coordinate efforts with occupancy, security, lease enforcement, and social services.

Learn How to Organize a Dynamic Maintenance Department – Learn how to create maintenance schedules that expect the unexpected and anticipate on-demand work when it occurs, and modify and develop your own time and cost standards. Integrate routine inspections and inventory control into your work plan!

Certification Examination – The certification examination is given in an easier computerized testing format!

Examination Results – NCHM CMM pass/fail letters provide a detailed breakdown on strengths and weaknesses and provide participants with a numeric score and overall standing. Passing grades will earn a CMM certificate and those who fail will receive certificates of participation!

RHM Prerequisite – Remember that you can’t earn your RHM without first passing CMM!

Agenda

The three-day CMM program begins promptly at 8:00 a.m. and ends at approximately 5:00 p.m. depending on the speed of the class. Breaks are given. Students provide their own lunch.

Special Group Programs are available for organizations at a substantial discount. Call NCHM for details.


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