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CANCELLATION POLICY: Full refunds will be honored, provided that written cancellation requests are received on or before 10 business days prior to the start of the program. Due to financial obligations incurred by NCHM, no refunds or credits will be issued on cancellation requests received after 10 business days prior to the start of the program.
Each registrant has an obligation to pay the full price of the class in the event he or she cancels after 10 business days prior to the event or fails to attend the class. Substitutes, (definition: any person replacing a currently registered student at the same class, location and dates), will be processed without penalty. All substitutions must be received in writing prior to the start of the program. All registrations received after 10 business days prior to the start of the program are still bound to this cancellation policy.
If a cancellation has been submitted, NCHM will issue a confirmation of cancellation upon processing the request. If you do not receive this verification, it is the registrant’s responsibility to confirm that NCHM has received the cancellation request no later than ten business days prior to the start of the event. NCHM is not responsible for expenses incurred as a result of a program cancellation, rescheduling, or Acts of God (i.e., natural disaster, national emergency or an event which makes holding the training impossible). NCHM reserves the right to change this policy without prior notice.