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New - NCHM also offers new MOR Specialist training class!
NCHM Provides Full-Compliance File Audit Service
NCHM provides file audit and ongoing file reviews among other professional services to the housing management industry.
Many housing organizations contact us and express surprise at the critical comments made on Management and Occupancy Reviews. NCHM has the capability to review files at a site, as well as to perform ongoing reviews at a distance on a regular basis to insure ongoing compliance.
NCHM's File Audit Service involves reviews of existing resident files and new resident files in advance of a property's management and occupancy review (MOR). The percentage of files audited will be decided by the management organization. The emergence of technology also allows for rapid review of files at a distance on a daily, weekly, monthly, quarterly or annual basis.
Mark Alper heads NCHM's audit compliance division, and brings almost three decades experience in housing and compliance issues, including training of HUD staff and Contract Administrators. Organizations wishing additional information about NCHM's file audit and ongoing compliance initiatives should contact Floyd Husk (Floyd@nchm.org) at 1-888-291-5562.
Service Descriptions
File Audits
NCHM will perform a complete audit of your resident files to determine errors, weaknesses, lapses in performance, missing or inadequate documentation, etc., This audit will enable you to clearly identify where you stand based on HUD guidance and regulations before the regulatory agents come to your site.
Audits may be performed before a Management and Occupancy Review (MOR) to guard against critical findings, or to challenge those findings post-MOR.
P3 Reviews - Policy, Procedure and Performance
NCHM will fully review your policies, practices and procedures and make recommendations for changes that will be needed for either full compliance, or simply to strengthen the company in important areas.
Section 504 Self Evaluation and Transition Plans
NCHM has already performed this work at hundreds of properties involving thousands of units. This plan is not only required by HUD but will also assist you in resolving civil rights issues before they become problems.
