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Select Course Description: Select Here Certified Occupancy Specialist Certified Occupancy Specialist - Public Housing Change 2 Update Registered Housing Manager Site-Based Budgeting Specialist Site-Based Conflict Resolution Management and Occupancy Review Specialist Certified Manager of Maintenance Certified Manager of Housing Certified Voucher Specialist Senior Housing Specialist Fair Housing Essentials Fair Housing Roundtable Tax Credit Specialist Realistic Approaches to Drug and Alcohol Reduction RHM Crash Course GENERAL MANAGEMENT COURSES
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Senior Housing Specialist

Addressing the needs of seniors and the dynamics of elderly communities

Senior Housing is Unique!

Managing senior housing is different from managing multifamily housing. The special needs of seniors more immediately impact management operations on a daily basis. Understanding and determining what these needs are and how to deal with them in the face of regulatory requirements and diminishing federal resources are major issues for senior housing management staff. NCHM’s SHS program provides critical information and insights into effective senior housing management.

Learn Effective Management Practices for Senior Properties!

The National Center for Housing Management, first in program development and innovative training technologies, is proud to provide you with this unique housing education opportunity. SHS focuses on the issues that make senior housing different from traditional multifamily housing. SHS combines compliance requirements with performance issues into a comprehensive program designed for personnel at senior housing properties.

SHS is a three-day program with a certification examination on the third day. Learn counseling techniques to work with residents, decrease legal liabilities, implement and comply with fair housing regulations, learn how to access available support services, understand and use entitlement programs, and learn to identify unused resources and ameliorate problem situations before they get worse.

SHS’ Comprehensive Training Includes:

The Aging Process – Learn the effects of aging on the physical, psychological, sociological, and sexual well-being of elderly residents. This topic includes a discussion about death and the attitudes of the elderly toward death.

Eligibility, the Lease, and Liabilities – The issues of compliance and sound management practices are taught. Learn about contractual agreements, lease addenda, sole and primary residence, pet policies, unit transfers, fraud and noncompliance, house rules, and live-in aids.

Entitlement Programs, Support Services, Communication, and Counseling – Learn how to use the resources at your disposal to secure healthy and safe living conditions for your residents. Participants learn better communications and counseling skills. Learn how to use the resources at your disposal to secure healthy and safe living conditions for your residents. Participants learn better communications and counseling skills.

Activity of Daily Living Assessment – A vibrant, healthy, active, and engaged senior community is essential to the overall well-being of your property. Participants assess their property’s community and plot strategies toward invigorating it.

Certification Examination – The certification examination is given in an easier computerized testing format!

Examination Results – NCHM SHS pass/fail letters will be sent to students after the completion of the course. Passing grades will earn a certificate!

Agenda

The three-day SHS program begins promptly at 8:30 a.m. and ends at approximately 5:00 p.m. depending on the speed of the class. Breaks are given. Students provide their own lunch.

Special Group Programs are available for organizations at a substantial discount. Call NCHM for details.

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