Certified Financial Specialist (CFS)

Certified Financial Specialist teaches the nuts and bolts of property-level financial management – knowledge that is essential to the successful operation of any type of multifamily or senior housing. CFS approaches the subject in two ways. First, it teaches participants what basic financial statements mean and how to use them in the day-to-day management of a property. Secondly, it goes in-depth on the proper way to develop an annual budget, teaching the critical steps in creating a budget that is accurate, achievable, and effective.  Online certification exam – one week to complete.

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Certified Manager of Maintenance (CMM)

All managers of multifamily and senior housing properties are faced with the same challenge: getting maintenance needs accomplished quickly, correctly, and at the least possible cost. CMM shows how to use existing work order systems to better plan and execute day-to-day maintenance. CMM also provides participants with tested tools and methods for increasing productivity without increasing cost.  Online certification exam – one week to complete.

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MOR Specialist (MORS)

Management and Occupancy Review Specialist gives management personnel an understanding of the process used by Contract Administrators in conducting HUD-mandated Management and Occupancy Reviews, which are conducted annually to assess management performance and property compliance with HUD guidelines and regulations. The MORS program reviews these guidelines and regulations and their relevance to the MOR process, and examines the common errors that lead to poor performance on MORs by both management staff and contract administrator staff.  Online certification exam – one week to complete.

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EIV 1-Day Workshop (EIV)

The EIV 1-Day Workshop was designed to address the confusion that continues to surround HUD's Enterprise Income Verification (EIV) system – an independent third-party income verification source. The EIV 1-Day Workshop centers around the HUD EIV Notice and includes a sample EIV policy developed by NCHM; case studies; and a close look at various EIV reports and how they are to be used. Special attention is paid to EIV in the context of a Management and Occupancy Review (MOR).

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Certified Occupancy Specialist (COS)

Occupancy is a core competency for anyone involved with HUD-assisted housing, and for over 30 years NCHM's Certified Occupancy Specialist course has set the industry standard for teaching that competency. COS provides a comprehensive review and analysis of the guidelines and regulations set forth in HUD Handbook 4350.3 REV-1, including rent calculation, eligibility, verification, recertification, tenant screening, and Fair Housing. Find out why many organizations accept nothing less than a genuine COS.  Certification exam on day three.

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Certified Manager of Housing (CMH) - Class ends June 15

Certified Manager of Housing teaches the key concepts and skills needed to effectively operate multifamily housing at the site level. In addition to covering the nuts and bolts of site-level management, the program addresses the decision making, team leadership, and interpersonal skills needed to guide staff and interact with residents in a productive manner. Students will learn how to use NCHM's Housing Management Performance Model to measure and improve operating results in the key areas of property management.  Online certification exam – one week to complete.

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Tax Credit Specialist (TCS)

Tax Credit Specialist provides a thorough introduction to the Low Income Housing Tax Credit (LIHTC) program, from development to allocation. Students learn the basics of LIHTC program compliance, including how to calculate assets and income, how to determine eligibility, and how to stay in compliance through proper annual recertifications and constant vigilance regarding tenant eligibility and Fair Housing. LIHTC and HUD-regulated programs are also compared and contrasted.  Certification exam on day three.

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Fair Housing Essentials (FHE)

Fair Housing Essentials provides participants with a working background in the requirements of the Fair Housing Act and other relevant civil rights statutes. The Fair Housing Act covers all rental housing with more than four units. It makes no distinction between federally assisted housing and market-rate housing. If you are involved with a federal housing program, Section 504 of the Rehabilitation Act applies as well.

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