MORS Online

An online version of our MORS certification program

MORS Online

MORS Online is the online version of our Management and Occupancy Review Specialist (MORS®) certification program. Like the MORS classroom program, MORS Online gives management staff an understanding of the process used by Contract Administrators in conducting HUD-mandated Management and Occupancy Reviews (MORs). MORS Online is geared toward managers and contract administrator staff who wish to enhance their skills – without spending a dime on travel costs.

Management and Occupancy Reviews are conducted by contract administrators as part of an annual assessment of management performance and property compliance with HUD guidelines and regulations. MORS Online reviews these guidelines and regulations and their relevance to the MOR process, and examines the common errors that lead to poor performance on MORs by both management staff and contract administrator staff.

What you’ll learn:

Day 1

  • History behind the MOR
  • Notification procedure
  • Desk review
  • Onsite review
    • Category A: General appearance and security
    • Category B: Property inspections
    • Category C: Maintenance and standard operating procedures
    • Category D: Financial management
  • NCHM¹s Four Quadrant Model

Day 2

  • Onsite review
    • Category D: Leasing and occupancy
  • Review of income, asset and tenant rent calculations
  • Application, wait list, and lease requirements
  • Recertification requirements

Day 3

  • Onsite review
    • Category E: Tenant/management relations
    • Category F: General management practices
  • Program accessibility
  • Summary report
  • Calculating the score
  • Responding to the summary report
  • Appealing the score


Duration:  Online course taught over a three-day period
Exam: Includes online exam
Format:  Class will meet online for three consecutive days from 1 p.m. to 4 p.m. EST each day. The online exam will be available for one week following the last day of the course. 
Prerequisites: None
Audience: Property managers; contract administrator staff
Provided: Manual with PowerPoint handouts
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