From the cliques at the front door that prey on certain residents as they enter and leave building, to the resident association taken over by leaders who use it to intimidate others, bullying in senior housing takes many forms.

Those who manage senior housing need to know how to recognize the behavior and address it.

Since it was first offered in 2014, nearly 600 housing professionals have attended this webinar. For 2016 the webinar has been updated with new findings from NCHM’s own research and information on what resident advocates are doing to address the issue.

Join Paul as he explores:

• The prevalence of bullying in senior housing
• The underlying causes of bullying
• What management can do to address bullying situations
• How some residents are taking on the issue nationally and locally
• Proactive measures to keep bullying from becoming a problem in the first place

If you have yet to participate in this important webinar, here is your chance!