Don't miss this updated version of the webinar that helped put this issue on the map!
From the cliques at the front door that prey on certain residents as they enter and leave the building, to the resident association taken over by leaders who use it to intimidate others, bullying in senior housing takes many forms.
Those who manage senior housing need to know how to recognize the behavior and address it.
Since it was first offered in 2014, nearly 600 housing professionals have attended this webinar. For 2016 the webinar has been updated with new findings from NCHM's own research and information on what resident advocates are doing to address the issue.
Join Paul Votto as he explores:
The prevalence of bullying in senior housing
The underlying causes of bullying
What management can do to address bullying situations
How some residents are taking on the issue nationally and locally
Proactive measures to keep bullying from becoming a problem in the first place