MOR Specialist

A certification program for management personnel and regulatory agencies

Management and Occupancy Review Specialist® (MORS®) gives management personnel an understanding of the process used by Contract Administrators in conducting HUD-mandated Management and Occupancy Reviews (MOR). MORS is geared toward managers and contract administrator staff who wish to enhance their skills.

Management and Occupancy Reviews are conducted by contract administrators as part of an annual assessment of management performance and property compliance with HUD guidelines and regulations. The MORS program reviews these guidelines and regulations and their relevance to the MOR process, and examines the common errors that lead to poor performance on MORs by both management staff and contract administrator staff.

Please note: The certification exam for this class is now completed online. As a result, the class concludes in two days, and students have one week to complete the online exam. (Class duration may be different at NHMI; please check specific NHMI event information.)

What you’ll learn:

HUD Form 9834 is used to document the Management and Occupancy Review. MORS will take you from the desk reviews of the contract administrator before they arrive on-site, to making corrections or challenging findings after the MOR has been completed.

Learn what is behind each item on the HUD Form 9834. MORS uses material from Title 24 of the Code of Federal Regulations; HUD Handbook 4350.3, Rev. 1; along with a variety of HUD notices.

MORS will teach you to spot and correct potential trouble spots in advance of the review. While NCHM cannot guarantee you’ll receive a superior rating on the MOR, we can guarantee that you’ll have a greater understanding of the process, guidelines, and regulations— and the potential pitfalls.

MORS features both individual performance and group case studies, providing an opportunity for participants to share their ideas and experience, enhancing the learning that occurs during the program.

Download MORS Course Description


Duration:  Two days
Exam: Includes ONLINE exam 
Format:  Lecture with multimedia presentation 
Prerequisites:  None
Audience:  Property managers; contract administrator staff 
Provided:  MORS manual; HUD Form 9834
Bring: Calculator (required); highlighter, sticky notes 

Upcoming Courses
Course List