Certified Occupancy Specialist Advanced (COSA) Training

Beyond the gold-standard, COSA makes experts out of specialists.

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From Specialist to Expert – Welcome to the next level of your occupancy training

The Certified Occupancy Specialist (COS) training by NCHM has been the gold-standard in the housing industry for decades, and COS Advanced (COSA) takes it one step further, focusing on evaluation and analysis of compliance data and processes, electronic submission of data, and problem resolution.

NCHM was created to professionalize the housing industry, and COSA was developed to take housing managers from specialists to experts by providing participants with the knowledge to effectively navigate, and analyze, the increasingly complex field of HUD compliance.

COSA includes deep dives into the technical details and challenges of managing compliance with HUD’s assisted housing programs.

Please note: COSA is delivered entirely online. The COSA certification exam for this class is completed online. Students have one week following completion of the class to take the online exam.

What you’ll learn:

  • Navigating regulatory resources including: HUD Handbooks, guidebooks, Federal Register documentation, notices, RHIIP ListServ posts etc.
  • Leasing compliance, including VAWA regulations
  • Advanced Fair Housing, Section 504 and LEP Regulations
  • Effective Interviewing Techniques
  • Errors, Fraud, and Discrepancy Resolution
  • TRACS and MAT Files: How to ensure your records are complete
  • Special Claims Processing

One Stop For Training and Certification

When you register for Certified Occupancy Specialist Advanced (COSA), you are signing up to attend a live online training course delivered by a training team that is the best in the industry. Included with your training is the COSA Certification exam, which you are able to complete up to one week after the conclusion of the training program. No need to find a testing provider or schedule an in-person exam – NCHM is your one-stop for a complete training and testing experience.

Course Profile

wdt_IDFirst ColumnSecond Column
1Duration (Live Online)Three Days; 1PM-5PM Eastern Each Day
2Exam (Online)Includes online exam - one week to complete
3FormatLive Online Instruction; Lecture and discussion
4PrerequisitesCOS Certification or approved equivalent
5AudienceOccupancy specialists; senior compliance staff
6ProvidedCourse Materials Shipped Directly To You; Course Manual, Course Workbook and Course Presentation; however, participants will need a copy of the HUD Handbook 4350.3 REV-1 updated through Chapter 4.

Upcoming Courses

Looking to register 20 or more individuals?

Private Training by NCHM may be the answer.

For organizations looking to train 20+ employees at one time, NCHM offers Private Training administered by an NCHM expert instructor. These sessions can be delivered either online or in-person. Reach out today to see if Private Training is a good fit for your organization.

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