Certified Occupancy Specialist Advanced (COSA)
Beyond the gold-standard, COSA makes experts out of specialists.
From Specialist to Expert – Welcome to the next level of your occupancy training
The Certified Occupancy Specialist (COS) training by NCHM has been the gold-standard in the housing industry for decades, and COS Advanced (COSA) takes it one step further, focusing on evaluation and analysis of compliance data and processes, electronic submission of data, and problem resolution.
NCHM was created to professionalize the housing industry, and COSA was developed to take housing managers from specialists to experts by providing participants with the knowledge to effectively navigate, and analyze, the increasingly complex field of HUD compliance.
COSA includes deep dives into the technical details and challenges of managing compliance with HUD’s assisted housing programs.
Please note: The certification exam for this class is completed online. Students have one week following completion of the class to take the online exam.
What you’ll learn:
- Navigating regulatory resources including: HUD Handbooks, guidebooks, Federal Register documentation, notices, RHIIP ListServ posts etc.
- Leasing compliance, including VAWA regulations
- Advanced Fair Housing, Section 504 and LEP Regulations
- Effective Interviewing Techniques
- Errors, Fraud, and Discrepancy Resolution
- TRACS and MAT Files: How to ensure your records are complete
- Special Claims Processing
Course Profile
| wdt_ID | First Column | Second Column |
|---|---|---|
| 1 | Duration | Three Days; 1PM - 5PM EST Each Day (Delivered Online) |
| 2 | Exam | Includes online exam - one week to complete |
| 3 | Format | Class meets online for three consecutive days. The three days of training are from 1pm to 4pm EST. The online exam is available for one week following the last day of the course. |
| 4 | Prerequisites | COS Certification or approved equivalent |
| 5 | Audience | Occupancy specialists; senior compliance staff |
| 6 | Provided | Course Manual; Course Workbook and Course Presentation; however, participants will need a copy of the HUD Handbook 4350.3 REV-1 updated through Chapter 4. |