On-Demand

Featuring video modules with our leading instructors, quick spot-check quizzes, and easy navigation back and forth to review material, our on-demand learning programs provide maximum flexibility and the same educational quality you’ve come to expect from the National Center for Housing Management.

On-Demand Training

Certified Occupancy Specialist Prep (COS-Prep)

COS Prep is an on-demand program that reviews the basic concepts, calculations, and methodology behind COS. COS Prep eliminates the fear and confusion that many students bring to the classroom.

Orientation to Fair Housing for Maintenance Staff

This on-demand class introduces the fundamentals of the Fair Housing Act regulations and relates them to the daily work of maintenance directors, maintenance staff, and vendors.

Orientation To Fair Housing

This on-demand class introduces the basic concepts of Fair Housing and how it relates to all staff on your property.

Bullying in Senior Housing

This course discusses the causes, remedies, and risks of bullying in senior housing.

New HUD Guidance on Assistance Animals

This on-demand class covers the new HUD guidance on assistance animals including best practices for verifying and processing requests.

Demystifying Monthly Financial Statements

This on-demand class explains the nuts and bolts of the two basic financial statements most relevant to apartment management – the Balance Sheet and the Income and Expense Statement.

The Use of Electronic Signatures, Transmission and Storage in HUD’s Multifamily Housing Programs

The use of electronic signatures and documents can help to ease the burden of operating both during these challenging times and afterwards. NCHM makes the implementation of the new rules easy.

LIHTC and HUD Disconnections

This on-demand class covers the overall differences between LIHTC and HUD programs and the specific portions of HUD Handbook 4350.3 REV-1 that have disconnections for LIHTC.

Employment Aptitude Testing

NCHM’s Employment Aptitude Testing products provide a host of features that allow you to gain detailed insight into your employment or promotion candidates. Designed to meet the needs of the fast-paced business world, the tests work in your web browser, without the need for pricey software licenses or hardware. Log in, purchase, and go. It’s that simple. This simple workflow is backed by powerful features that you just won’t find anywhere else.