Certified Manager of Maintenance (CMM)

Maintenance is arguably the most important element of a property – CMM will show you how to effectively manage it.

Our Certified Manager of Maintenance (CMM) course shows learners how to develop and run an efficient and effective maintenance operation. CMM proves that careful planning and follow-through make all the difference in maintenance management. CMM is designed for property level managers, lead maintenance personnel, and supervisory staff.

Maintenance requests need to be accomplished quickly, correctly, and for the lowest cost possible in order to maintain resident satisfaction and financial viability. CMM shows how a well-prepared maintenance manager, who has a grasp of the fundamentals of both property and maintenance systems, can successfully navigate all of the maintenance needs of the property.

Please note: CMM is delivered entirely online. The CMM certification exam is also given online, and students have one week from the completion of the course to take the exam.

What you’ll learn:

• The components of an effective maintenance program

Learn the fundamentals of a good maintenance program including work identification, work order system utilization, time and cost standards, purchasing, inventory control, financial management, personnel, and performance monitoring.

• How to assess and improve productivity

Learn the difference between “applied time” and “unapplied time” and how productivity can be improved by working smarter not harder.

• How to analyze and control maintenance costs

Learn how to truly understand the cost of maintenance and the actions that can be taken to produce better outcomes for fewer dollars; learn the relationship between maintenance and capital improvements and how each can reinforce the other through good decision-making.

• How to reduce on-demand maintenance and increase planned and preventative maintenance

Learn how to increase your control over property conditions by moving away from reactive maintenance to maintenance that is planned and preventative.

One Stop For Training and Certification

When you register for Certified Manager of Maintenance (CMM), you are signing up to attend a live online training course delivered by a training team that is the best in the industry. Included with your training is the CMM Certification exam, which you are able to complete up to one week after the conclusion of the training program. No need to find a testing provider or schedule an in-person exam – NCHM is your one-stop for a complete training and testing experience.

Upcoming Courses