Careers

Job Summary

The Senior Associate assists in developing, updating, and delivering the National Center for Housing Management’s industry-leading education and certification programs for professionals and organizations involved with the Department of Housing and Urban Development’s (HUD) subsidized housing programs, the federal Low Income Housing Tax Credit (LIHTC) program, as well as other affordable housing programs.

The Senior Associate serves as a Teaching Assistant (TA), and once qualified internally, a Lead Instructor for the delivery of Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), and other courses.

Under the direction of senior staff, the Senior Associate assists with NCHM-contracted work for clients. Projects may include file auditing, developing Language Access Plans, creating customized training options, and other assignments.

The Senior Associate reports for administrative purposes to NCHM’s Director of HUD Programs but takes substantive direction on assignments from both the Director of HUD Programs and the Director of Tax Credit Programs.

Product Development and Delivery

The Senior Associate is a subject matter expert for NCHM training programs and services. This requires a working knowledge of HUD subsidized programs and the federal LIHTC program. Additionally, NCHM programs and services include coverage of HOME compliance, “layered” or “blended” programs, and other affordable housing programs. The Senior Associate assists the Directors in keeping all courses, webinars, and related materials in the subject area up to date. The Senior Associate collaborates with NCHM’s Media Production staff to ensure that all NCHM programs in their areas of responsibility are current from a design standpoint and are ready for production and dissemination.

The Senior Associate is expected to serve as a Teaching Assistant (TA) and/or a Lead Instructor at least twice monthly. The vast majority of NCHM’s training and certification programs are delivered online. On occasion, NCHM delivers in-person training and in such cases, the Senior Associate may be called upon to travel to varying locations across the USA with the typical trip involving between three and five weekdays.

Subject Matter Expertise

The Senior Associate will share their expertise in HUD, LIHTC, and other affordable housing programs in non-training activities of NCHM including:

• Reviewing and responding to compliance-related questions from clients.
• Working with other NCHM staff and clients on consulting projects.
• Collaborating with NCHM staff to edit product content.
• Assisting with tracking of product development.
• Keeping abreast of industry updates and researching any upcoming policy revisions.

Business Development

• Assist senior staff in building and maintaining relationships with HUD staff, state housing agency representatives, contract administrators, owners/agents, and others for the purpose of expanding awareness of NCHM programs and services.
• Contribute to the development of marketing materials on relevant topics as requested.
• Research and assist with the evolution of NCHM’s client resources.

General

• Participate in training, company meetings, and other activities as directed.
• Carry out special assignments as directed.
• Adhere to company policies and procedures including, but not limited to, policies and procedures contained in the company’s Employee Handbook.

Qualifications

Required:
• Four-year college degree (or equivalent professional training and/or experience).
• Minimum of five years’ experience in affordable housing regulations, with in-depth knowledge of HUD subsidized programs, and the federal Low Income Housing Tax Credit program.
• Hands-on experience in affordable housing property management, development, asset management, compliance consulting, or with a state housing finance agency.
• Hold NCHM’s Certified Occupancy Specialist (COS) certification, preferably with a high pass score on the COS exam*
• Hold NCHM’s Tax Credit Specialist (TCS) certification, preferably with a high pass score on the TCS exam*
• Proficient in English, both spoken and written.
• Must have extremely good writing skills.
• Professional-level computer skills, with proficiency in Microsoft Office Suite applications, particularly Microsoft PowerPoint.
• Demonstrated ability to generate high-quality work on a deadline.
• Demonstrated ability to work independently.
• Excellent attention to detail.
• Possess a valid driver’s license and a driving record acceptable to NCHM.
• Ability to travel.

Preferred:
• Job training experience.
• Hold advanced level certifications in federal housing compliance, such as NCHM’s COS-Advanced or TCS-Advanced, Blended Occupancy Specialist (BOS), or Home Compliance Specialist (HCS)*.
• Completion of Fair Housing training within the past eighteen months.

*Consideration may be given to holders of similar affordable housing industry certifications from other organizations.