About the National Center for Housing Management

Our unique beginnings

The National Center for Housing Management, Inc. (NCHM) is a 501(c)(3) non-profit organization created by the Secretary of the U.S. Department of Housing and Urban Development (HUD) pursuant to an Executive Order of the President of the United States in 1972. NCHM was established for the purposes of professionalizing the field of housing management, establishing industry standards, and strengthening the effectiveness of existing management entities.

NCHM was created as a private, non-profit organization—not a federal agency—so that it would be free from political influence and therefore better able to advocate for objective industry standards.

Who we are today

In the more than forty years since our creation we have assisted countless housing organizations and individual professionals increase their abilities to provide high quality housing and related services. Today our mission has been broadened to include service to all facets of the multi-family housing industry, but we remain committed to the fundamental goals set out for us in 1972.

We pursue our mission primarily in three ways:

Professional Training and Certification

Our training has been delivered to thousands of individuals on topics ranging from compliance with federal and state regulations to the details of property operations in every key functional area. Our certifications have been earned by more than 100,000 professionals and are recognized in the housing industry as credentials with meaning and substance.

Consulting and Direct Technical Assistance

We provide consulting and direct technical assistance to organizations large and small in virtually every sector of the housing industry. Our staff are experts in both the substance of housing development and management and the process of bringing about real, sustained improvement in an organization.

Employment Testing

Our Employment Testing helps management organizations select the best possible candidates for key positions, evaluate existing staff, and zero in on staff training needs so as to better utilize their professional development dollars.