Registered Housing Manager (RHM)

NCHM’s most prestigious property management credential.

Registered Housing Manager (RHM) is the most advanced property management certification offered by NCHM. Candidates must successfully complete NCHM’s Four Pillar training and certification programs and then prepare and submit a Property Assessment using the tools provided.

RHM is not a training program. It is self-guided process through which an RHM candidate prepares an analysis of a property using the concepts and tools taught in the Pillar programs described below. The analysis is then reviewed and graded by a panel of NCHM experts.

Housing professionals who attend NCHM training in each of our four Pillar areas and pass the certification exams are eligible to apply for RHM candidacy. Once accepted, the candidate has eight weeks to prepare and submit the RHM Property Assessment using NCHM’s online program. The RHM Property Assessment is then reviewed and graded by NCHM’s Certification Review Board – a panel of experts selected from among our senior faculty. If the Property Assessment is acceptable, the candidate is awarded the RHM certification

Candidates may complete the four pillar courses in any order.

Candidates are guided through the assessment process by online video and audio instruction. All necessary forms are supplied. The online instructions include refreshers on key topics covered in the Pillar programs and applicable to assessment.

The final product not only meets the requirement for receiving the RHM designation, it is a practical and useful tool for identifying and addressing any property issues and improving property performance.

The Four Pillars


Certified Occupancy Specialist (COS)

COS is a comprehensive study of HUD guidelines and regulations set forth in HUD Handbook 4350.3, including rent calculation, eligibility, verification, recertification, tenant screening, and Fair Housing.

Tax Credit Specialist (TCS)

TCS provides a thorough review of IRS guidelines and regulations and HUD Handbook 4350.3 sections that pertain to Low Income Housing Tax Credit (LIHTC) properties.

COS – Public Housing (COSP)

COSP focuses on HUD’s Public Housing Occupancy Guidebook.

Certified Voucher Specialist (CVS)

CVS focuses on the occupancy requirements of HUD’s Housing Choice Voucher program.


Certified Manager of Housing (CMH)

CMH introduces processes for decision-making and problem-solving that equip housing managers to effectively deal with the day-to-day challenges that arise in a diverse housing community.

Certified Manager of Senior Housing (CMSH)

CMSH is designed specifically for professionals involved in the management of senior housing communities.


Certified Manager of Maintenance (CMM)

CMM introduces a system that enables managers and maintenance leaders to control maintenance costs and increase productivity by shifting from reactive on-demand maintenance to planned and preventative maintenance.


Certified Financial Specialist (CFS)

CFS teaches how to effectively use monthly financial statements and develop an accurate annual budget.

Course Profile

1DurationSelf-paced with eight weeks to complete
2ExamProperty Assessment
3FormatOnline video, audio and materials
4PrerequisitesSuccessful completion of the four Pillars
5AudienceAll housing Professionals
6OfferedAt student's request