EIV Troubleshooting

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Subsidized sites have been using Enterprise Income Verification for over a decade, but the application can still be difficult to interpret. Do you know what to do when your EIV reports give you trouble?  From identifying income discrepancies, to discovering errors between databases, EIV is an important tool to assure that the right benefits go to the right people at your site.

EIV Troubleshooting shows you what to do when your EIV reports reveal that something has gone awry. Students will learn how to manage issues that arise on the Summary Report, Deceased Tenants Report, New Hires Report, and Income Discrepancy Report. We’ll show you what a negative or complicated result means for your site, and how to remedy the situation so your site stays in compliance.

This three-hour course is can be taken as an add-on for your Enterprise Income Verification Specialist (EIVS) training or standalone for any students who may have used EIV and encountered issues before.