Lisa Goulet didn’t set out to become a housing manager. But her path led her to NCHM's Registered Housing Manager designation, and today she is a successful portfolio manager in San Diego. Click above to hear her story.

Housing Management Institute

Housing Management Institute – Washington, DC, April 3-7

There's more to Washington D.C. in April than cherry blossoms. NCHM's Housing Management Institute (HMI) takes place April 3-7 and is sure to draw an enthusiastic crowd of housing professionals for a packed slate of training programs, featuring eight events in five days.

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Classroom Training

From property performance to compliance and occupancy, our certification courses set the industry standard.


Online Training

Our live and on-demand webinars address both late-breaking issues and core competencies that impact housing professionals.


Organizational Consulting

We help organizations assess and improve their performance. Learn how we can help your organization reach its full potential.


Aptitude Testing

Our position-specific online aptitude testing platform enables you to identify the right candidates for employment and promotion.


HUD mandates smoke-free public housing

Lisa Vercauteren

Smoke-free housing is not a new concept for HUD. Over the last decade or so, HUD has encouraged both public housing authorities and multifamily housing owners to establish smoke-free communities and has even issued a 63-page toolkit to aid in the process. So what is different now? With its Final Rule published on Feb. 7, 2017, HUD is mandating for the first time that public housing authorities go smoke-free to "improve indoor air quality, benefit the health of public housing residents and PHA staff, reduce the risk of fires, and lower overall maintenance costs."

No later than Aug. 3, 2018, all public housing communities must implement a policy that bars the use of prohibited tobacco products in all public housing units, interior common areas, and outdoor areas within 25 feet of public housing and administrative office buildings. Prohibited tobacco products are defined as items that involve the ignition and burning of tobacco leaves, such as cigarettes, cigars, pipes, and water pipes (also known as hookahs). [READ MORE]

Preserving buildings and neighborhoods

Wendy Fitzhugh

By Wendy Fitzhugh, Senior Affordable Housing Associate

As American cities age, local governments face the challenge of how to handle the large stock of old, vacant, and potentially unsafe structures that crowd the cityscape. Cities like Baltimore, Atlanta, and Los Angeles are challenged to find funds to address this situation and often rely on private entities to renew and revitalize city infrastructure. Often this approach leads to the gentrification of neighborhoods.

Gentrification appears to be a reasonable means of handling the task of invigorating a city; private parties invest in a particular building or neighborhood by rehabilitating older structures and creating a new environment. There is, however, a high cost for choosing this route.

Decaying neighborhoods are often populated by low-income families who can only afford the cost of living in potentially unsafe and certainly less-than-ideal housing. The buildings they can afford are often located close to vital city services ... [READ MORE]