RHM path leads to thriving career

Lisa Goulet didn’t set out to become a housing manager. But her path led her to NCHM's Registered Housing Manager designation, and today she is a successful portfolio manager in San Diego. Click above to hear her story.



July 24 - 26


Certified Voucher Specialist

July 31 - August 3



July 31 - August 2


Classroom Training

From property performance to compliance and occupancy, our certification courses set the industry standard.


Online Training

Our live and on-demand webinars address both late-breaking issues and core competencies that impact housing professionals.


Organizational Consulting

We help organizations assess and improve their performance. Learn how we can help your organization reach its full potential.


Aptitude Testing

Our position-specific online aptitude testing platform enables you to identify the right candidates for employment and promotion.


A Message from the new President of NCHM

Wendy A. BurkeBy Paul Votto, President

To be chosen as the new president of the National Center for Housing Management (NCHM) by the Board of Directors is an extreme honor. While I am new to the job, I am certainly not new to the organization, as I have been affiliated with NCHM in a variety of capacities for thirty-seven years. I served as Executive Vice President from 1981 - 1987, when I left to pursue opportunities in the private real estate sector. During my private sector career, I stayed connected to NCHM by serving as a board member, instructor, and consultant. When I returned full-time in 2013 as National Director of Housing Programs, I was back designing and delivering training programs and webinars and guiding our property management practice.


The Times, They are a Changin'

Lisa VercauterenBy Lisa Vercauteren, Senior Vice President, Compliance Programs

Our federal government first formally acknowledged the need for decent, safe and affordable housing in the National Housing Act of 1934 and the Housing Act of 1937. The Acts lead to the creation of the Federal Housing Administration and the United States Housing Authority which later morphed into what is now the U.S. Department of Housing and Urban Development (HUD). These laws also established the framework for the creation of local Public Housing Authorities (PHAs) across America. Using federal funds, PHAs were tasked with clearing slums and constructing low-income housing. In an attempt to meet the demand for new low-income housing and put the new federal dollars to work quickly, many PHAs built massive projects that dominated the landscape and tore at the very fabric of many neighborhoods. Some, particularly in larger cities in the East and Midwest, built large, high-rise buildings, a model that, while commonplace in Europe, was largely unproven as an effective approach to housing low-income families in the United States.