Lisa Goulet didn’t set out to become a housing manager. But her path led her to NCHM's Registered Housing Manager designation, and today she is a successful portfolio manager in San Diego. Click above to hear her story.

Online certification programs – June 27-29:

Fair Housing Specialist

Does your job require an advanced understanding of Fair Housing law? Join us online for Fair Housing Specialist. More info

MOR Specialist

This intensive online program will ensure you pass your next Management and Occupancy Review with flying colors. More info

Classroom Training

From property performance to compliance and occupancy, our certification courses set the industry standard.


Online Training

Our live and on-demand webinars address both late-breaking issues and core competencies that impact housing professionals.


Organizational Consulting

We help organizations assess and improve their performance. Learn how we can help your organization reach its full potential.


Aptitude Testing

Our position-specific online aptitude testing platform enables you to identify the right candidates for employment and promotion.


Recent LIHTC questions from eHotline

Jo Ikelheimer

Hi folks! I thought I would share a few recent questions pertaining to LIHTC that we received through the eHotline – our free technical assistance service for those with active NCHM certification.

Q:  Our LIHTC property has two buildings and on question 8b under Part 2 of the 8609 [Are you treating this building as part of a multiple building project for purposes of section 42?], we answered No. I understand that households may need to income qualify again prior to transferring units, but what if the transfer is in the same building?

A:  If the transfer occurs within the same building (or BIN), then you may treat it as a transfer without the tenant having to requalify. The LIHTC regulations don’t consider tenants to be over-income until their income exceeds 140% of the current applicable income limit, but even if that’s the case then they may still transfer within the same BIN. Under the circumstances that you’ve described, tenants would need to requalify to transfer or move between buildings since the answer to question 8b indicates that your buildings are not being treated as part of a multiple-building project.

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Assistance animals, landlord rights, and other fair housing hot spots

Paul Flogstad

By Paul Flogstad, RHM, NCHM instructor
Principal, Property Management Solutions

"I’ve been doing things this way for over 25 years and I am not about to change now."

"The government can’t tell me what to do."

"Tenants have too many rights as it is. What about landlord rights?"

I have been involved in fair housing education and consulting for over 10 years and I hear statements like this all the time. As the fair housing ombudsman for the state of South Dakota, I respond to fair housing complaints that come in on a toll-free line. It gives me a good sense of the issues people are contending with – and, by extension, where the gaps exist in fair housing knowledge.