‘You'll walk away energized and invigorated.’

NCHM President Glenn Stevens talks about NCHM training.

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Classroom Training

From property performance to compliance and occupancy, our certification courses set the industry standard.


Online Training

Our live and on-demand webinars address both late-breaking issues and core competencies that impact housing professionals.


Organizational Consulting

We help organizations assess and improve their performance. Learn how we can help your organization reach its full potential.


Aptitude Testing

Our position-specific online aptitude testing platform enables you to identify the right candidates for employment and promotion.


Why it's getting harder to hire maintenance staff

Paul Votto

If you had to hire a maintenance employee lately, chances are it wasn't easy. Over the past few years, hiring in general has grown more difficult. Getting any useful information from past employers is nearly impossible unless you have a good relationship with that employer and can get them to talk off the record. Virtually every employer has been cautioned to avoid giving out anything but the most basic information (e.g. job title and dates of employment) for fear of being sued by someone. Lower unemployment has also created more competition for new hires and an upward pressure on wages.

Hiring maintenance employees in particular has always been more difficult simply because of the nature of the job. Even with advancing technology, building maintenance remains primarily a manual job requiring skills that aren’t easily measured by the typical employer. Saying you can handle electrical or carpentry work doesn't mean you actually can. Most employers of building maintenance staff – except, perhaps, the largest – lack the ability to test for mechanical skills.

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Record-keeping and resyndication for LIHTC

Jo Ikelheimer

It is becoming increasingly common for LIHTC properties that have reached the end of their initial 15-year compliance period to receive a subsequent allocation of low-income housing tax credits, which is known as undergoing resyndication. Sometimes this occurs with the original owner of the property; in other instances, it is a new owner who decides to go through resyndication to provide rehabilitation dollars to the site as well as an extension to its affordability.

The good news for management is that, according to the IRS, existing households at LIHTC properties continue to qualify for LIHTC under resyndication as long as they were initially income-qualified during the original 15-year compliance period. This makes the process fairly seamless as long as the tenants have been properly qualified. But it is critical to note that, with the subsequent allocation of credits, the clock restarts for a new credit period and a new compliance period and additional years are usually added to the extended-use period. This means that the record retention requirements start over as well, which should be highlighted on every good LIHTC manager’s radar.

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