Housing Management Institute

NCHM's premier event, the Housing Management Institute, is coming to San Francisco this May. HMI is an incredible opportunity to receive our industry-leading training in courses like Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), Certified Manager of Maintenance (CMM), and many more.

HMI features seven training programs in the span of five days, and plenty of opportunities to network with other housing professionals and NCHM's brilliant instructors at the Hyatt Centric Fisherman's Wharf in the heart of beautiful San Francisco.




May 22 - 24


Fair Housing Specialist

May 29 - 31


Certified Voucher Specialist

May 29 - 31


Classroom Training

From property performance to compliance and occupancy, our certification courses set the industry standard.


Online Training

Our live and on-demand webinars address both late-breaking issues and core competencies that impact housing professionals.


Organizational Consulting

We help organizations assess and improve their performance. Learn how we can help your organization reach its full potential.


Aptitude Testing

Our position-specific online aptitude testing platform enables you to identify the right candidates for employment and promotion.


Leadership Changes at the NCHM

Wendy A. BurkeBy Wendy A. Burke, Chair

I am honored to announce that the Board of Directors of the National Center for Housing Management recently elected me to replace my father, John J. Burke, Jr., as Chair. My father served as chairman from 1981, when together with Roger Stevens, Jr., Joan Howell, and Paul Votto he resurrected "the Center" from an uncertain financial future and put it on the path to stability. It is not an exaggeration to say that without my father's perseverance and vision there would be no Center today. I am truly humbled to follow in his footsteps.

I am also thrilled to announce that Paul Votto has been appointed as President of the organization. I have known and worked with Paul for more than thirty years, and have always valued his judgment, philosophy and approach. I do not know a more dedicated and talented housing professional. I know Paul will do an outstanding job leading NCHM into a bright future, and I'm anxious for him to get started!


NCSHA recommends broader, ongoing training

Jo IkelheimerBy Jo Ikelheimer, Director of LIHTC Compliance

As NCHM's Director of LIHTC Compliance, I was encouraged to find that the National Council of State Housing Agencies' recently published Recommended Practices in Housing Credit Administration placed additional emphasis on the need for broader and ongoing compliance training.

First published in 1993, the latest edition of NCSHA's Recommended Practices includes 46 recommendations for state housing agencies. Four of these were explicitly training-related:

No. 34: Owner and Manager Training  This recommendation expands upon an earlier suggestion that site managers receive training prior to LIHTC properties being occupied, recognizing “the complexity of compliance requirements” and the need for periodic training throughout the compliance period. Several state agencies have been proactive in setting certification requirements to verify management competency; others have not.