Enterprise Income Verification (EIV) Specialist Training

Course Description

EIV was developed as a tool to simplify the income verification process, prevent mispaid subsidy, and improve the accuracy of tenant rent calculations. Use of the system has been mandatory since January 2010.

The Enterprise Income Verification (EIV) Specialist certification is a comprehensive course meticulously designed to equip affordable housing professionals with the critical skills needed to effectively and compliantly utilize HUD’s EIV system. This intensive training provides in-depth knowledge of EIV system navigation, the proper use and analysis of mandatory reports, and the compliant procedures for investigating and resolving income discrepancies. 

Participants will master the requirements for data security, tenant privacy, and the integration of EIV into the income verification and recertification process. This course is essential for occupancy specialists, property managers, compliance officers, and any staff responsible for EIV administration and upholding program integrity in HUD-assisted properties.

What you’ll learn:

• EIV System Fundamentals: Understand the purpose, importance, and mandatory use of the Enterprise Income Verification system in HUD multifamily housing programs.
• Access & Security: Learn the proper procedures for obtaining and maintaining EIV system access, including coordinator and user responsibilities and security protocols.
• Navigating EIV Reports: Gain proficiency in generating and navigating various EIV reports, such as the Income Report, New Hires Report, and Deceased Tenants Report.
• Interpreting the EIV Income Report: Master the skills to accurately read and interpret the EIV income report, including understanding data sources and identifying potential discrepancies.
• Discrepancy Resolution: Learn the HUD-required procedures for investigating and resolving income discrepancies identified through the EIV system.
• EIV & Recertification Process: Understand how to integrate EIV data effectively into the annual and interim recertification processes.
• Compliance & Documentation: Ensure compliance with HUD’s EIV-related notices and maintain proper tenant file documentation related to Enterprise Income Verification.
• Reducing Improper Payments: Learn how effective use of the EIV system helps reduce errors and minimize improper payments.

Why NCHM?

NCHM is the Gold Standard

NCHM’s EIVS certification program delivers unparalleled quality and expertise in affordable housing. Our focused EIV online training approach ensures participants receive dedicated attention, gain a comprehensive understanding of the Enterprise Income Verification system, and develop the confidence needed to excel in their roles.

We also provide an eHotline to all with an active NCHM certification, allowing for quick answers to any questions on the job, especially regarding complex EIV issues.

Only Organization Created by the US Government to Provide Affordable Housing Training

As the sole organization initially established by the U.S. government specifically for affordable housing training, NCHM brings an unparalleled depth of knowledge and authority to its certification programs, including specialized training on critical systems like EIV.

One Stop For Training and Certification

NCHM provides everything needed for Enterprise Income Verification Specialist (EIVS) certification—registration, EIV online training, and testing—in one convenient spot, simplifying the process for individuals and employers. This streamlined approach ensures staff receive top-tier training efficiently, minimizing frustration and quickly integrating valuable team members skilled in using the EIV system without bottlenecks. Get certified effectively with less time, hassle, and confusion.

All NCHM courses are live online. The EIVS course runs 2 hours daily, over three days. Complete the online exam within a week post-class and receive results the following Wednesday, achieving your certification in approximately fifteen days.

Upcoming Courses