Description
From the cliques at the front door that prey on certain residents as they enter and leave the building, to resident associations hijacked by domineering voices, bullying in senior housing takes many forms – and it can quietly erode the sense of tranquility and community that residents deserve.
The issue flew largely under the radar until NCHM launched the first webinar on the topic in 2014. Now drawing on the latest research and insights from more than 1,000 participants in our previous programs, this updated session offers practical guidance for recognizing, addressing, and preventing bullying in all its forms.
Who should attend?
Anyone responsible for the well-being of residents — including property managers, service coordinators, and leadership staff — will benefit from this timely and important discussion.
You’ll learn:
- What led NCHM to investigate bullying in senior housing
- A working definition of bullying, particularly bullying by adults
- The prevalence of bullying in senior housing
- Root causes and contributing risk factors
- What makes bullying in senior living communities unique
- Management’s role in addressing specific incidents of bullying
- What management can do proactively to keep bullying from becoming a problem
Join us and become part of the solution.