by Lisa Thompson | Sep 17, 2017 | Insights
If you grew up with me in the 1970s, you spent many Saturday mornings singing along to the Schoolhouse Rock videos on TV. These short cartoon videos always had a catchy song that taught kids something educational in an entertaining way. One of my favorites was... by Lindsy Carpenter | Aug 15, 2017 | Insights
Editor’s note: Those who have participated in our Certified Manager of Housing or Certified Manager of Senior Housing programs are familiar with NCHM’s Four Quadrant Model — a simple yet effective tool for identifying and solving operational problems. When... by Paul Votto | Jul 6, 2017 | Insights
The fire that engulfed a 24-story public housing community in London on June 14, 2017, killing 80 people at last count, should be a reminder to all in the housing management business of the importance of making life safety a top priority. Early news reports concerning... by Wendy Fitzhugh | May 12, 2017 | Insights
If you’ve ever wondered what NCHM certification is worth, I’ve got a story for you. Recently a very small non-profit affordable housing agency lost its property manager. The organization housed 100 formerly homeless individuals and each unit had either a... by Paul Votto | Apr 14, 2017 | Insights
Several years ago, when I was the COO of a property management company, I had occasion to be walking one of the more “challenged” properties in the company’s portfolio with the site manager and her boss, our vice president of property management. I had only been with... by Wendy Fitzhugh | Mar 10, 2017 | Insights
As American cities age, local governments face the challenge of how to handle the large stock of old, vacant, and potentially unsafe structures that crowd the cityscape. Cities like Baltimore, Atlanta, and Los Angeles are challenged to find funds to address this...