NCSHA recommends broader, ongoing training

As NCHM’s Director of LIHTC Compliance, I was encouraged to find that the National Council of State Housing Agencies’ recently published Recommended Practices in Housing Credit Administration placed additional emphasis on the need for broader and ongoing...

How to reduce the stress of debt collection

So you’ve made it to Property Manager! Congratulations! You probably love your job and all the responsibility and problem solving that comes with it – with one exception: Those Dreaded Collections. Chasing money isn’t anyone’s favorite part of the job. In fact,...

Building a (paper) bridge: Leadership in action

As those of you who have attended our Certified Manager of Housing, Certified Manager of Maintenance, or Certified Financial Specialist program can attest, at NCHM we love using team participation exercises in our classroom training. The exercises vary but they all...

Fair housing tips for holiday decorating

It is time to pull out those boxes of holiday decorations! As you do so, please keep in mind that religion is a protected class under the Fair Housing Act. Our residents, applicants, and staff should not feel that they are being treated differently, given different...

LIHTC relief offers shelter from the storms

In light of the three major hurricanes and other natural disasters that have occurred in the U.S. this year, I am happy to write about a piece of good news in the form of Revenue Procedure 2014-49, which provides temporary relief for LIHTC owners from certain...

Does your property have a ‘hurricane shelf’?

As I write this article, our nation is still trying to recover from back-to-back-to-back disasters – two natural and one man-made. In the span of six weeks, we experienced two devastating hurricanes and the deadliest mass shooting in US history. While we grieve for...

Tragic fire a grim reminder of our duty

The fire that engulfed a 24-story public housing community in London on June 14, 2017, killing 80 people at last count, should be a reminder to all in the housing management business of the importance of making life safety a top priority. Early news reports concerning...

How to avoid an uncertified disaster

If you’ve ever wondered what NCHM certification is worth, I’ve got a story for you. Recently a very small non-profit affordable housing agency lost its property manager. The organization housed 100 formerly homeless individuals and each unit had either a...