For ten months the staff and residents of Lutheran Manor of the Lehigh Valley in Bethlehem, Pennsylvania fought a remarkably successful battle against the Coronavirus. One hundred and ninety-six apartments, two hundred and four residents and not a single positive test...
Apartment communities across America are changing their maintenance practices in fundamental ways in response to the COVID-19 pandemic. Depending on circumstances, many have increased cleaning of common areas and limited maintenance to the interior of occupied...
The COVID-19 pandemic is impacting property management in many ways, with maintenance at the forefront of challenges. Never has the management of maintenance been more important. For years we have been driving home the point that maintenance management isn’t just the...
Throughout my career, I’ve had the good fortune of interacting with thousands of men and women in the early stages of their careers. Hardly a training program goes by when I’m not approached before or after class or during a break with questions that in some way have...
Recently, I was assisting an organization that was conducting a comprehensive review of one of their properties, looking for areas that needed improvement. As I was reviewing the property’s financial reports and inventory controls, I came across something that looked...
